Avaya Merlin Messaging Module R4.0 w/ 2-Port Card (Refurbished)

The Avaya Merlin Messaging R4.0 Voice Mail w/ 2-Port Card features: ▪ 200 Mailboxes with 6000 Minutes (100 Hours) of Storage ▪ 2-Ports ▪ Expandable to 12-Ports (purchased separately - Licensing required) ▪ Refurbished ▪ One year warranty The MERLIN Messaging System Module features: ▪ Port Status LEDs ▪ RS-232 Serial Port - to directly connect a PC or laptop to the system ▪ PCMCIA Slots • Local Area Network (LAN) connection (Release 2 or later) • Two Touch-Tone Receivers (TTRs) ▪ Port Status LEDs ▪ System Status LED • Used to house the 2-port, 4-port, 6-port, 8-port, 10-port, or 12-port card (licensing required) • The port cards provide: (i) Remote Maintenance Device (RMD) and (ii) Media for performing system backup • Used to house the Delay Announcement Service card (DAS) ▪ Refurbished ▪ One year warranty The MERLIN Messaging System offers three voice messaging services: ▪ Automated Attendant Service (AAS) ▪ Call Answer Service (CAS) ▪ Voice Mail Service (VMS) ▪ A Delay Announcement Service (DAS) is also available when a MERLIN Messaging System module (Release 2.5 or later) is installed in a MERLIN MAGIX Integrated System (Release 2.0 or later) The Avaya Merlin Messaging R4.0 Voice Mail w/ 2-Port Card system capacity: ▪ 200 Mailboxes with 6000 Minutes (100 Hours) of Storage ▪ Configure up to 200 subscribers with up to 100 hours of total storage ▪ 2-Ports ▪ Expandable to 12-Ports (purchased separately – Licensing required) ▪ Refurbished ▪ One year warranty The MERLIN® Messaging System Release 4.0 System Services and Features: • Call Answer Service - Functions as a personal answering machine, allowing a caller to: • Hear the Personal Greeting recorded by the mailbox owner • Switch to the alternate language (Bilingual mode must be configured) • Leave a voice message • Designate voice message as a Priority or Private message (Release 2 or later) • Transfer to an operator or to another extension Automated Attendant Service: • Answers incoming lines and presents callers with a list of options Based on callers' input, they may be: • Transferred to an extension • Played an informational Announcement • Transferred to a voice mailbox • Presented a Submenu with additional options • Transferred to another Automated Attendant Voice Mail Service - Allows mailbox owners to: • Record and send messages • Forward and reply to messages • Designate message as Priority, Private, and/or request Return Receipt (Release 2 or later) • Listen to messages • Return calls to internal callers (Release 2 or later) • Record Names and Personal Greetings • Activate Personal Greeting(s) • Change Personal Operators • Change passwords • Set up Outcalling (if permission provided) • Create Personal Group Lists • Change Call Answer Mode of the mailbox • Transfer to another extension • Record a call and store it in their mailbox, if permission provided (Release 4.0 or later) • Automatically send a copy a message to another mailbox (Release 3.0 or later) ▪ Multiple mailbox owners can send a copy of their messages to a single mailbox (Release 4.0 or later) • Change message retrieval order (Release 3.0 or later) • Preview new messages without changing the message status (Release 3.0 or later) • Listen to last heard message (Release 3. 0 or later) • Listen to previously heard messages (Release 3. 0 or later) • Change message status back to new (Release 3. 0 or later) • Speed up or slow down mailbox prompts and messages (Release 3. 0 or later) Diagnostics and Maintenance: • Provides on-site and remote system serviceability functionality, including: • Terminal-based reporting • Trouble/fault isolation • Backup and Restore System Administration: allows configuring and programming of the MERLIN Messaging System to: • Administer System Parameters, such as System Language Mode and Call Answer Service operator extension • Administer an extension to be either a Mailbox, Fax, Transfer-Only, or Automated Attendant Extension ▪ Mailbox administration includes programming a Phantom Mailbox (Release 3.0 or later) and the ▪ Record-a-Call feature (Release 4.0 or later) ▪ Phantom Mailbox programming allows multiple extensions to share the same destination mailbox (Release 4.0 or later) • Administer up to four Automated Attendants • Administer Delay Announcements (Release 2.5 or later) • Administer System Security Parameters • Administer System Group Lists (Release 2 or later) • Perform a System Backup or System Restore Delay Announcement Service (DAS) (Release 2.5 or later): ▪ Provides recorded delay announcements for callers when they calls are in que