Details
The Mitel 5020 IP Telephone (#50000380) features:
▪ 14 programmable multi-function keys with dual-color LED indicators:
— Speed dialing
— Broadcast groups
— Line appearances
— Feature access
▪ 10 function keys:
— Hold
— Superkey for feature access
— Message Information
— Speaker
— Microphone
— Transfer/Conference
— Shift
— Cancel
— Redial
— Volume Up/Down
▪ Built-in speaker
▪ Handsfree operation (half duplex)
▪ 2-line, 20-character backlit display
▪ Context-sensitive softkeys for feature-set customization
▪ Off-hook announce
▪ On-hook dial
▪ Dedicated headset jack
▪ Speed calling
▪ Placing calls on hold
▪ Transferring calls
▪ Setting up conference calls
▪ Voice mail access – large message waiting lamp
▪ Last number redial
▪ Automatic Call Distribution (ACD) Agent and Supervisor
▪ Color: Dark Gray
▪ Refurbished
▪ One year warranty







